Privacy statement

Maastricht Marketing Foundation processes information about individuals on a daily basis. In doing so, Maastricht Marketing complies with the law. Maastricht Marketing respects the privacy of the individuals about whom it receives information and treats the information as confidential. In this privacy statement, we explain which personal data Maastricht Marketing processes and for what purposes. We advise you to read this privacy statement carefully.

1. About us
Maastricht Marketing Foundation (Chamber of Commerce number: 41078147 )
is responsible for processing and storing your personal data. If you have any questions about the content of the privacy statement, please contact our marketing department. (Data protection contact: Leontien Mees(leontien.mees@maastricht-marketing.nl).

2. Personal data
Maastricht Marketing processes the following types of personal data:
a. First and Last name;
b. E-mail address;
c. Street, postal code and place of residence;
d. Gender;
e. IP address and location data;
f. Age.

How did we obtain your personal data?
We obtained the above personal data from you yourself or from public records, such as the Chamber of Commerce trade register or other open sources.

3. Purposes
We process your personal data in a number of ways when you contact us through various channels, including our website. Maastricht Marketing only processes your personal data for the fulfilment of a legitimate purpose and, in general, it only processes your personal data if:

  • You have consented to such processing; or
  • The processing is necessary for the performance of a contract/commitment; or
  • The processing is necessary to comply with a legal obligation to which we are subject

We process your personal data for the following purposes:

Contact form or e-mail
You can contact us via our contact form or by sending an e-mail. We then have a legitimate interest to process the data we have obtained from you in this way. We process the content of the e-mail or the message via the contact form, your name and e-mail address for the purpose of responding to your message. We keep these communications for a maximum of two years.

Newsletters
You can subscribe to our newsletters to stay informed about André Rieu and his concerts, or about events in Maastricht. To send these newsletters we process your name and e-mail address. You can unsubscribe at the bottom of each newsletter. We will keep your data for this purpose until you unsubscribe.

Image bank
When you sign up for our image bank, we create an account for you. To do this, we process your name and address, e-mail address and gender. These data are needed to give you access to the image bank and to download images. We keep your data for this purpose until you unsubscribe.

Statistics on website visits
When you visit our website, your IP address and location data are processed for analysis of the origin and behaviour of target groups on this website. We request your prior consent for this. See more under point 7 (cookies).

4. Forwarding

We minimise the disclosure and transfer of your personal data to third parties (entities outside Maastricht Marketing). This only occurs if an adequate level of data protection is guaranteed. Third parties may only process your personal data in accordance with our instructions and on the basis of a written processor agreement.

We share your data with the following parties/processors:

  • the party that hosts and builds our website;
  • our newsletter service;
  • the server administrator;
  • the party hosting our online media monitoring system;
  • Our marketing services.

We have signed a processor agreement with our processors, obliging them to respect the confidentiality of your data and comply with privacy legislation.

Transfer to third countries
As far as possible, we process personal data within the EEA. However, sometimes it is necessary to use services outside the EEA. In that case, we only work with companies based in a country designated as adequate by the European Commission.

If a company is not located in an adequate country, we provide appropriate safeguards or apply binding corporate rules. We usually use the EU model clauses. You can request a copy of these by sending us an e-mail.

Links and social media
You will find links to external websites on our website. Clicking a link will take you to a website outside this website. These external websites may use cookies. Please refer to the cookie or privacy statement of the website in question.

Moreover, we would like to make it as easy as possible for you to visit our social media pages. This can be done through a number of social media buttons. Please read the privacy statements of the respective social media channels to find out how they deal with privacy.

5. Security of personal data
We have taken appropriate organisational and technical measures to secure personal data against loss or other forms of unlawful processing. These measures ensure a level of security appropriate to the data we process.

6. Your rights
We would like to inform you about the rights you have and the influence you can have on the processing of your personal data.

Right of inspection
At your request, we will inform you in writing whether we process any personal data about you. At your request, you must identify yourself by means of a copy of your driving licence or identity document. In our response we will explain which of your personal data we have processed or are still processing. We will also explain for which purposes the data have been or are being processed, with whom the data are shared, for how long they are expected to be stored and what other rights you can assert.

Correction or supplementation
If you have been given access to the processing of your personal data, you may ask us to correct inaccuracies or complete omissions. We will give reasons for our response. If we proceed with correction, you will receive a supplementary statement from us. Any recipients of your incorrect or incomplete data will also receive this statement.

Data erasure
You can request us to delete your personal data in our systems in one or more of the following cases:

  • the personal data are no longer needed for the purposes for which we processed them;
  • you withdraw your consent for (further) processing; and there is no longer any other basis for processing;
  • you make a reasoned objection, and there are no compelling reasons not to honour your objection;
  • the personal data have been unlawfully processed by us;
  • we have to delete your personal data under a legal obligation;
  • we have collected your data through mobile phone or internet services.

Restriction of processing
If you have reported an inaccuracy or incompleteness in your personal data to us, you may ask us to restrict processing while we are processing your request. You may also ask us to restrict the processing of your data if you believe we are processing your data unlawfully or no longer need it, or if you have objected to (further) processing thereof. After receiving your restriction request, we will only process the data after obtaining your consent or for compelling reasons (such as legal proceedings).

Transfer of digital data
If you have provided personal data to us in a structured, common digital file format, and we have processed your data with your consent or in the performance of a contract with you, you have the right to ask us for a copy of this data. In such cases, you can also ask us to forward your data directly to another service provider.

Objection
You may object to processing of personal data relating to you at any time. This applies in particular to profiles we have created on the basis of your personal data. We will stop processing your data upon receipt of your objection, unless we can provide compelling legitimate reasons which outweigh your interests, rights and freedoms.

If we process your personal data for direct marketing purposes, you may object at any time and we will stop the processing immediately.

Exercise of rights, withdrawal of consent or complaints
If you wish to exercise one or more of your rights listed above, please contact us at the e-mail address info@maastricht-marketing.nl. We will decide on your request within 4 weeks, unless we inform you within that period that we need a little more time.

Are your personal data being processed on the basis of your consent? If so, you also have the right to withdraw your consent. Any withdrawal of your consent shall not affect any previous processing on that basis.

Finally, do you have any complaints about how we handle your personal data? You have the right to file your complaints with the Personal Data Authority.

7. Cookies
Cookies are used to ensure the best possible operation of this website and to tailor the content of advertisements to your preferences.

A cookie is a small file sent by our website and placed on peripherals by your browser. The information stored in the cookie can be sent back to our website when you revisit it. More information on cookies can be found on the ConsuWijzer website.

Functional cookies
Some cookies are necessary to perform the primary functions of our website. This website therefore uses functional cookies. With the help of these cookies, we can adapt our website as well as possible to your surfing behaviour and ensure that you experience more user-friendliness. We are not obliged to ask your permission to place or read these cookies.

Analytical cookies
Because we would like to know how our visitors use the website, so that we can optimise the use of the website, we use analytical cookies from Google Analytics. Analytical cookies from Google are therefore set via this website. These cookies are stored for a maximum of 50 months.

Tracking cookies
With your permission, to make ads available, we use cookies from Google, Facebook.

First, we place a Facebook Pixel. This cookie collects and analyses your data via Facebook. With that data, it is possible to target a campaign more specifically to a particular target group. This cookie is stored for 2 years. Facebook stores your data for as long as they need it to offer products and services. Data linked to your own Facebook account is stored until you delete your account, unless Facebook no longer needs this data. Learn more about Facebook's cookies.

In addition, cookies from Google Ads Remarketing are placed via this website. This service processes your data to display ads more relevant to you. These cookies are stored on your equipment for a maximum of 50 months. Learn more about Google's use of cookies.

Disabling and deleting
Do you want to disable or delete cookies? You can do this through your browser settings. If necessary, use your browser's help function to find out how to do this.

8. Questions?
Do you still have questions? Please email your question to: info@maastricht-marketing.nl.

This privacy notice is in accordance with the General Data Protection Regulation. We reserve the right to update this privacy statement periodically. The latest version will be published on this page.

Version: March 2025

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